Tips to Get a Better Rate on Your Mortgage

Tips to Get a Better Rate on Your Mortgage

Housing is a hot topic for many consumers across the country. With housing prices in many markets pushing, and sometimes exceeding, the limits of affordability, saving money on mortgages is more important now than it has ever been for anyone with a mortgage or anyone thinking about getting one.

While hunting for a mortgage can feel overwhelming, the good news is that it doesn’t have to be. Yes, getting the right kind of mortgage does take time and effort, but, if saving money and getting a good deal are your thing, then you’ll want to keep reading.

There are lots of great resources for consumers on how to shop […] Read more

HSBC 2018 Excellence Seal DALBAR Announcement

HSBC 2018 Excellence Seal DALBAR Announcement

Direct brokerages are constantly competing to win over increasingly demanding and savvy self-directed investors. While the lowest fees or slick new platform features grab the headlines, when complicated issues arise, having a competent and engaged human being to talk to goes a long way. The traditional contact centre remains a critical service channel for direct brokerages.

DALBAR is pleased to award HSBC InvestDirect the 2018 Telephone Service Seal of Excellence. HSBC InvestDirect chose DALBAR to independently audit the quality of its contact centre interactions with direct brokerage investors. These interactions were evaluated throughout the year against detailed criteria covering all aspects of the customer experience. In order to qualify for […] Read more