How to Negotiate Like a Pro

How to Negotiate Like a Pro

Buying a home is probably one of the most significant purchases you can make. After all, it’s a large investment of time, resources, and most importantly, funds. With affordability coming in at the top of the list for many prospective homeowners, getting the best deal on your mortgage has become that much more important. And the question of whether or not you get an incredible bargain often comes down to one simple thing: effective negotiation.

It’s also critical to note that the landscape of mortgage negotiation has fundamentally changed. In the age of instant information, customers have more options than ever […] Read more

Questrade 2018 Excellence Seal DALBAR Announcement

Questrade 2018 Excellence Seal DALBAR Announcement

Direct brokerages succeed when their clients succeed. When complicated issues arise, investors want a competent and engaged human on the other side of the phone to help solve their problems. Despite the increasing capability and function of online platforms, the traditional contact centre remains a critical service for supporting customers.

Questrade prides itself on its contact centre team, which has been trained with in-depth product knowledge and expertise, and to always go above and beyond to provide customers with relevant solutions to help them with their investing goals.

DALBAR is pleased to award Questrade the 2018 Telephone Service Seal of Excellence. Questrade chose DALBAR to independently audit the […] Read more