By Rob Carrick, February 13, 2020
Robo-advisers are struggling to find customers and one explanation is that people prefer the human touch when getting financial help.
But who are these humans we turn to for advice in understanding the complexities of investing, retirement and other matters? A new study from the industry consulting firm Dalbar Inc. shows that a lot of them are just salespeople, who want to sell mutual funds and guaranteed investment certificates.
Brilliant people – smart, prepared, sympathetic and insightful – work in the financial planning and the investment advice worlds. But they’re outnumbered by legions of people who […] Read more