Call Centre Rankings

See which financial services companies excelled, by providing the best level of customer service.

Investor Statement Rankings

Displays the top ranked industry-leading investor statements, which were tested under our detailed financial statement criteria. Industry average scores are also disclosed.

Disclosure Policy

Review Dalbar’s diclosure policy for award recipients who wish to publicize their accomplishments.

Rights to Use

Recipients of the DALBAR Service Award or Recognition for Excellence Award are able to promote this accomplishment indefinitely, so long as the conditions in DALBAR’s Disclosure Policy are adhered to.

2016 Service Award Winners

The DALBAR Service Award is a sign of distinction in Financial Services. Members of the Winners Circle demonstrate a firm’s commitment to providing the highest quality of service to customers.